Maintain Control with Spindog Casino’s Responsible Gaming Features
Last Updated: 24 July 2025
Gambling should be entertaining. We at SpinDog, encourage all customers to play responsibly, set limits, and seek help if gambling stops being fun.
Our Principles
- Protection of minors and vulnerable persons.
- Clear information about risks, tools and support.
- Fair play, transparency and compliance with applicable laws.
- Proactive monitoring for signs of gambling-related harm.
Player Protection Tools
You can manage these tools at any time in your account or by contacting support.
- Deposit Limits: Daily, weekly, or monthly limits to control spending.
- Loss & Wager Limits: Optional limits to cap losses or stakes over a period.
- Session & Reality Checks: On-screen reminders and optional auto-logout after a set time.
- Time-Out (Cooling-Off): Temporary break from 24 hours to 6 weeks.
- Self-Exclusion: Long-term exclusion (minimum 6 months) from your account on this site.
- Product & Channel Blocks: Request blocks for specific game types or interfaces.
To configure these tools, visit My Account › Responsible Gaming or contact our team via Live Chat or [email protected]
GAMSTOP (UK-Wide Self-Exclusion)
If you are in Great Britain, you can exclude yourself from all online gambling sites operated by companies licensed in Great Britain by registering with GAMSTOP.
- Free service; set exclusion for 6 months, 1 year, or 5 years.
- Blocks new account creation and access to participating operators.
Affordability & Account Reviews
We may conduct checks to ensure play remains affordable and sustainable. You may be asked for additional information or documentation. Until the review is complete, certain features (including deposits or withdrawals) may be restricted.
Underage Gambling
It is an offence for anyone under 18 to gamble. We perform age verification and may suspend accounts until verification is complete. To help prevent underage access on shared devices, consider web-filtering software such as Gamban, BetBlocker or Net Nanny.
Signs Gambling May Be a Problem
- Spending more time or money than planned.
- Chasing losses or borrowing to gamble.
- Hiding gambling from family or friends.
- Gambling impacting work, studies, or relationships.
If any of the above apply, consider taking a break and seeking support.
Independent Help & Support (UK)
- National Gambling Helpline (GamCare): Call 0808 8020 133 (24/7) or use live chat at gamcare.org.uk.
- BeGambleAware: Information, tools and support at begambleaware.org.
- GAMSTOP: UK-wide online self-exclusion: gamstop.co.uk.
- Gamblers Anonymous: Peer support meetings: gamblersanonymous.org.uk.
Tips for Safer Play
- Set a budget and stick to it; do not chase losses.
- Set time limits and take regular breaks.
- Only gamble with money you can afford to lose.
- Avoid gambling when stressed, tired, or under the influence.
- Use our tools (limits, time-outs, self-exclusion) whenever needed.
Contact Our Team
If you need help applying any tool or want advice, contact us:
- Live Chat: 24/7 via casino-spindog.net
- Email: [email protected]