Understand SpinDog Casino Privacy Policy and Protect Your Personal Data

Last Updated: 24 July 2025

Read our casino’s Privacy Policy. SpinDog values your privacy and is committed to protecting your personal information. By using our services, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and safeguard your data. For more information, please review the full document to understand your rights and how we ensure a secure and transparent gaming experience.

1. General

As a data controller operating under UK gambling regulations, we collect and process your personal data to facilitate your use of our services and games, and to provide related services. This Privacy Policy details the types of data we collect, how we use it, how it’s protected, and your legal rights. We may update this Policy periodically, so please revisit it regularly.

2. Information We Collect

Details provided during account registration and communication (e.g., name, date of birth, email, phone).
Correspondence via website, email, or chat.
Transaction history (deposits, withdrawals, bets).
Technical logs (IP address, browser/device data, activity logs).
Verification documents (passport, bank statements, etc.).
Survey responses and other customer feedback.

3. How We Use Your Information

To deliver gaming services and manage your account.
To process payments and transactions.
To provide support and identity verification.
To meet legal obligations, including AML and fraud prevention.
To send promotional offers, where permitted by your consent.
To analyse trends and aggregated usage data (anonymised) for service improvements.

4. Marketing Communications

We may send you marketing messages if you haven’t opted out. You can unsubscribe via your account settings or by contacting support at [email protected]. If you win a prize, we may use your name or nickname in promotional materials, unless prohibited by law.

5. Obtaining Personal Data from Third Parties

We may receive data from trusted third parties such as fraud prevention services and technical partners. This will always be handled in compliance with this policy and relevant legal protections.

6. Sharing Your Data

Your information may be shared with:

Internal teams (e.g., customer support, payments, fraud prevention).
Third-party providers (e.g., game suppliers, email services, payment processors).
Regulators or law enforcement if required by law.
Affiliate group companies under confidentiality agreements.

7. Data Security

We implement standard technical and organisational security measures to protect your data. However, as no system is completely infallible, we cannot guarantee absolute security.

8. Your Rights

You have the right to:

Access, correct, or erase your personal data.
Object to or restrict certain processing.
Withdraw consent (for marketing) at any time without affecting the legality of prior use.

To exercise your rights, please contact us at [email protected].

9. Cookies & Tracking

We use cookies and similar technologies to enable site functionality, personalise your experience, and track site usage. You can manage or disable cookies in your browser settings, though this may limit site functionality. More details are available in our Cookie Policy.

10. International Data Transfers

Some data may be processed or stored outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your privacy rights.

11. Data Retention

We retain your data while your account is active and as needed for legal or business reasons. Once no longer needed, we securely delete or anonymise the information.

12. Changes to This Policy

We may update this Policy at any time. Postings of changes will include date updates, and continued use of our services implies acceptance.

13. Contact Us

For any privacy-related questions or requests, please reach out to us via:

Live Chat – available 24/7 on casino-spindog.net
Email – [email protected]

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